[accordion class=”Q&A_EN”][spoiler title=”When is the standard time of check in and check out?” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]The standard check in time is after 3 pm; the standard check out time is before 12pm.[/spoiler] [spoiler title=”May I have early check-in and late check-out?” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]Subject to on-site room conditions[/spoiler] [spoiler title=”Can I store my luggage while arriving at hotel early or after check out?” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]Yes, we are glad to store guests’ luggage, please contact our concierge.[/spoiler] [spoiler title=”???” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]Our front desk officer will cancel the credit card deposit authorization while check out, and the longest bank process time will take 2 weeks.[/spoiler] [spoiler title=”How long will credit card deposit authorization cancel?” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]Our front desk officer will cancel the credit card deposit authorization while check out, and the longest bank process time will take 2 weeks.[/spoiler] [spoiler title=”Can I send the package or internet shopping to concierge before arriving at hotel?” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]Yes, we are glad to receive guests’ mail or package. If necessary, please contact our concierge directly.[/spoiler] [spoiler title=”Can I get currency exchange in hotel?” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]Yes, our front desk provide currency exchange service, please take your passport while applying.[/spoiler] [spoiler title=”May I request the baby cot and other baby amenity?” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]Yes, we can provide family guests baby amenity, included baby cot, baby bath, baby . Please contact our staffs to request.[/spoiler] [spoiler title=”What is the rule of bed occupied?” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]Child age under 5 can request no additional bed[/spoiler] [spoiler title=”May I bring a pet?” open=”no” style=”default” icon=”plus” anchor=”” class=”my-custom-spoiler”]Pets are not allowed in the entire building (except guide dogs)[/spoiler [spoiler title=”Spoiler title” open=”no” style=”default” icon=”plus” anchor=”” class=””]Hidden content[/spoiler][/accordion]